Booking and rental information

The villa is rented on a weekly basis, with a minimum of 5 nights off-season and 7 nights during summer, depending on the booking date.

Booking Procedure

A deposit is required at the time of booking, usually 30% of the total amountThe remaining balance is typically due at least 30 days before arrival.

Payment can be made via bank transfer or credit cardthrough the booking platform, depending on the arrangement.

Included in the Price

The rental price includes VAT, tourist tax, and all items listed in the villa description — no hidden fees.

Electric vehicle charger is available on the property and included in the rental price.

Security Deposit

A €1,000 security deposit is required, held in advance and fully refunded (usually by bank transfer) if no damage occurs.

Cancellation and Refund Policy

Cancellation Policy: Rules vary depending on the type of reservation; guests will see and confirm these before finalizing the booking.

If a guest pays by credit card and is eligible for a refund, the amount is usually returned to the same card or via bank transfer, depending on the payment method.

Check-in and Check-out

Check-in: From 16:00, by prior arrangement.

Check-out: By 10:00 on the day of departure.

Arrival and Departure Assistance:

  • A local staff member can welcome guests on arrival by arrangement.
  • During check-out, a brief inspection can be organized with the host or local assistant (e.g., Ivan) to ensure everything is in order.

Special Services and Support

Contact During Stay: For any questions or unexpected situations (e.g., power outage or urgent issues), guests can contact Ivan, the local host and assistant. Contact details are provided prior to arrival.

Cleaning on Request: Cleaning services can be arranged during the stay upon request (additional charge), including extra bed linen and towels if needed.

Additional amenities

  • Heated private pool, six comfortable sun loungers with cushions, two mobile umbrellas, pool lighting and ambient lighting for the courtyard and villa stone façade
  • Wi-Fi, PlayStation 5, TV with open Netflix account in every room
  • Air conditioning, projector and video wall for open-air cinema
  • Fully equipped kitchen, separate kitchen in an additional apartment, outdoor kitchen and barbecue (charcoal included)
  • Toilet in the pool area, laundry room with washer/dryer
  • DeLonghi coffee machine with espresso coffee included
  • Wine cooler, fast device chargers on the kitchen island
  • Baby crib, toys, high chair
  • Parking, electric vehicle charger
  • Four bicycles, table tennis, outdoor shower, beach towels
  • Vaulted lounge with cushions, security alarm on the gate, automatic garden irrigation system with fresh herbs for cooking (mint, oregano, basil, rosemary)
  • Separate apartment with private entrance suitable for a nanny or personal chef
  • Several bottles of local Istrian wine as a welcome gift

Optional Services (upon request):

Professional massage and make-up services in collaboration with beauty salons in Pula

Complaints

If you are not satisfied with our service, you can send us a complaint in writing: by email to scvolaelementare@gmail.com or by post to Modrušani 35, 52341 Žminj, Croatia.

We will confirm receipt of your complaint without delay and send you a written reply within 15 days of receiving it.